CUSTOMER SERVICE
Feedback
Your feedback is important to us. We strive to offer you our best Customer Service Experience and that is why we value your opinion. Determined to exceed your expectation, our team will assess your experience with us and contact you in view of the situation.
You can call our Customer Service Department on + 357 24 400044, or send an email to CS.MS@mikesport.com and our agents will revert to you within 24 hours.
Warranty
If the product is covered by warranty, it will be mentioned in the description of the item on eu.mikesport.com.
If the item is eligible for a maintenance service, our team will schedule an inspection at your premises.
If the item is eligible for carry-in services, our support team will ask you to visit the specified service center. Kindly make sure that you have a copy of your order details.
Item will be reviewed and repaired if the terms and conditions apply.
Maintenance & After Sales Service
We offer maintenance and after sales service for the following categories:
- Fitness equipment repair
- Machines delivery, assembling, moving, and disassembling machines
- Bike repair
- Restringing
- Ski and snowboard waxing
- GoPro products care
- Razor products care
- Diving gear reparation
Customize your item
Choose from our catalog of different printing designs for all events, or ask our CS agent to help you customize your item.
You can send your request by email to the Customer Service Department: CS.MS@mikesport.com, and our team of qualified CS agents will cater to your needs.
Gift card
You offer, they choose, they smile!
For all special occasions, Mike Sport’s Gift Card offers your loved-ones more than 150 brands.
Available at all Mike Sport branches. For info call our Customer Service Department on + 357 24 400044 or send us an email to CS.MS@mikesport.com.
The Gift Card can be bought and used in all Mike Sport Retail Stores in Lebanon excluding Mike Sport - The Outlet chain.
